Loyalty Scheme



Dear Sir/Madam,

The Discount Card Scheme was designed for guests who truly appreciate the quality of our service. It was with such guests in mind that we created three types of cards, offering discounts on hotel services.

Please familiarise yourself with the terms and conditions of the scheme.

TERMS AND CONDITIONS OF THE SCHEME ENTITLED
"DISCOUNT CARDS FOR THE PAŁAC ALEXANDRINUM HOTEL"

 

The organiser of the scheme entitled "Discount Cards for the Pałac Alexandrinum Hotel" is "Hotel Pałac Alexandrinum" located in the municipality of Poświętne, borough of Wołomin, 05-326 Krubki-Górki 13a. The "Discount Cards for the Pałac Alexandrinum Hotel" Scheme is intended for hotel guests. These Terms and Conditions determine the rights and obligations of the Card Beneficiary.

 

§ 1. Definitions

All references within these Terms and Conditions to the following terms shall have the following meaning:
1) Card Beneficiary – an individual who has been granted the Discount Card and who holds the rights and obligations arising from these Terms and Conditions;
2) Hotel Guest – an individual using any services provided by the hotel;
3) ISP Group – Instytut Studiów Podatkowych Modzelewski i Wspólnicy sp. z o.o. in Warszawa, Instytut Studiów Podatkowych Modzelewski i Wspólnicy – Audyt sp. z o.o. in Warszawa and Kancelaria Prawna Witold Modzelewski;
4) Hotel – "Hotel Pałac Alexandrinum" located in Poświętne, Krubki Górki 13a, which belongs to Witold Modzelewski, who conducts business activity under the company name "Hotel Pałac Alexandrinum Witold Modzelewski";
5) Discount Card – a discount card granted pursuant to the provisions of these Terms and Conditions, of a type determined in Appendix No. 1 to the Terms and Conditions;
6) "Discount Cards for the Pałac Alexandrinum Hotel" Scheme - a scheme which involves granting and using Discount Cards, governed by these Terms and Conditions;
7) Hotel Services – all services provided by the Hotel, including, among others: room rental services, food and drink services, SPA & Wellness services.

 

§ 2. General Provisions

1. The Card Beneficiary participates in the Scheme entitled "Discount Cards for the Pałac Alexandrinum Hotel" personally and their membership shall not be transferrable.
2. One person may hold a single membership only.
3. The rights related to the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme may not be sold, transferred, waived in any other manner and may not be subject to any activities other that those determined in these Terms and Conditions.

 

§ 3. Participation in the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme

1. Participants in the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme may be individuals with full legal capacity who have been granted the Discount Card.
2. The Discount Card may be granted by the owner of the Hotel or a person authorised by them.
3.The Beneficiary shall enrol into the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme by accepting the Discount Card for use or by providing data on the Card Beneficiary, as described in § 6 of the Terms and Conditions.
4. The Card Beneficiary may hold one Discount Card.

 

§ 4. Discount Card

1. The Card Beneficiary, who has been granted the Discount Card, shall acquire the right to use the Card, while the Hotel shall remain the owner of the Discount Card.
2. The Discount Card allows the Card Beneficiary to purchase goods and services at the Hotel at a discount determined in Appendix 1 to the Terms and Conditions, pursuant to the provisions of § 4.
3. The Card Beneficiary shall be obliged to inform the Hotel immediately if the Discount Card gets stolen or lost in any way.
4. In case of loss, damage or theft of the Discount Card, the Card Beneficiary shall have the right to apply for a replacement Discount Card.
5. The right to use the Discount Card shall not be transferable and may be revoked by the Hotel at any time.
6. The Discount Card is not a credit card, payment card or cash deposit/withdrawal card.
7. The Hotel reserves the right to check the ID of the Card Beneficiary at the time of use of the Discount Card; should it prove impossible to verify the identity of the Card Beneficiary, the Hotel shall have the right to refuse to give a discount or to provide other benefits associated with the Discount Card.

 


§ 5. Discounts and their Use

1. The value of the discount is determined by Appendix No. 1 to the Terms and Conditions, separately for each type of the Discount Card.
2. The discount may apply to all goods and services offered by the Hotel or only to selected goods and services offered by the Hotel. The scope of goods and services provided by the Hotel to which the discount applies is determined by Appendix No. 1 to the Terms and Conditions and by the provisions of these Terms and Conditions.
3. Appendix No. 1 to the Terms and Conditions may also specify other benefits for the Card Beneficiary, depending on the type of the Discount Card.
4. Only the Card Beneficiary shall be entitled to the discounts or benefits referred to in item 1 – 3, unless the owner of the Hotel or a person authorised by them makes an individual decision stipulating otherwise.
5. The Hotel shall hold the sole right to determine which goods and services are covered by the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme.
6. The Hotel reserves the right to amend the principles of granting discounts at any time, including the right to cancel discounts and benefits in whole.
7. In order to use a discount, the Card Beneficiary shall be obliged to present their Discount Card to an employee of the Hotel before purchasing the goods or services offered by the Hotel at a discounted price, subject to item 8.
8. If a booking is made over the phone or by e-mail, the Card Beneficiary shall inform the Hotel employee about their participation in the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme and indicate the type of the Discount Card they hold. In such a case, the Card Beneficiary may be obliged by the Hotel employee to present the Discount Card before the service to which the discount applies is provided by the Hotel.
9. Discounts shall not be applicable to goods or services already offered by the Hotel at a discounted price or subject to discounts other than those arising from the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme.
10. Discounts shall not be applicable to goods or services ordered (booked) in any manner other than directly at the Hotel. In particular, discounts shall not be applicable to goods and services ordered (booked) via online booking sites (other than the website of the Hotel).
11. Discounts or other benefits granted to the Card Beneficiary shall not constitute electronic money referred to in the act on payment services of 19 August 2011 (Journal of Laws of 2014, item 873 as amended) nor any other form of currency.

 

§ 6. Data on the Card Beneficiary

1. In relation to their enrolment in the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme, the Card Beneficiary may provide the Hotel with their personal details, i.e. their phone number and e-mail address, in order to facilitate provision of services related to the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme and contact between the Hotel and the Card Beneficiary.
2. Provision of personal data referred to in item 1 to the Hotel shall be voluntary and does not constitute a condition of participation in the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme.
3. If the Card Beneficiary provides the Hotel with personal data referred to in item 1, the Hotel may provide the Card Beneficiary with the following information by e-mail or over the phone:

  • information about amendments in the Terms and Conditions,
  • information about promotions and discounts other than those covered by the Terms and Conditions,
  • commercial offer of the Hotel or entities from the ISP Group.

 

§ 7. Loss of the Card Beneficiary Status

1. If the Hotel revokes the Card Beneficiary's right to use the Discount Card, the person who had been granted the right loses the status of the Card Beneficiary and is obliged to immediately return the Discount Card to the Hotel.
2. The Card Beneficiary status shall expire in case of death of the Card Beneficiary.
3. The Card Beneficiary has the right to terminate their participation in the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme at any time by returning the Discount Card to the Hotel.

 

§ 8. Termination of the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme

1. The Hotel reserves the right to suspend or terminate the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme at any time.
2. Termination of the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme shall constitute cancellation of all discounts and benefits for the Card Beneficiary.
3. Suspension of the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme shall mean suspension of the provision of all discounts and benefits for the Card Beneficiary.
4. In case of termination or suspension of the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme, the Hotel shall publish relevant information on its website.

 

§ 9. Publication and Amendments in the Terms and Conditions

1. The Terms and Conditions shall be published on the Website of the Hotel.
2. The Hotel shall have the right to make amendments to the Terms and Conditions at any time.
3. The Card Beneficiary shall be notified about amendments in the Terms and Conditions by way of a publication of information on the amendments in the Terms and Conditions and the amended contents on the website of the Hotel.
4. The Card Beneficiary is obliged to know the Terms and Conditions.

 

§ 10. Acceptance of the Terms and Conditions

1. These Terms and Conditions shall be considered accepted by the Card Beneficiary at the time of the first use of the Card issued to the Card Beneficiary.
2. Any amendments to the Terms and Conditions shall be considered accepted by the Card Beneficiary at the time of the first use of the Card after the introduction of such amendments.

 

 

Appendix No. 1 to the Terms and Conditions of the "Discount Cards for the Pałac Alexandrinum Hotel" Scheme

 

In order to become a holder of the Bronze Card, the value of transactions carried out at the Pałac Alexandrinum Hotel per one individual shall be at least PLN 2,000.00.
In order to become a holder of the Silver Card, the value of transactions carried out at the Pałac Alexandrinum Hotel per one individual shall be at least PLN 5,000.00.
In order to become a holder of the Gold Card, the value of transactions carried out at the Pałac Alexandrinum Hotel per one individual shall be at least PLN 10,000.00.


DISCOUNTS ON ACCOMMODATION
Participants of the Scheme receive discounts on their stays at the Pałac Alexandrinum Hotel at the value of:

  • 10% off the value of the bill for Bronze Card holders
  • 15% off the value of the bill for Silver Card holders
  • 20% off the value of the bill for Gold Card holders

The discount only applies to the room in which the card holder is staying, and in case of families with children, the discount also applies to a room for children under 16 years of age, if they are staying in a separate room.


DISCOUNTS ON FOOD AND DRINK
Participants in the Scheme receive discounts on food and drink at the Pałac Alexandrinum Hotel at the value of:

  • 10% off the value of the bill for Bronze Card holders
  • 15% off the value of the bill for Silver Card holders
  • 20% off the value of the bill for Gold Card holders

In order to use the discount on food and drink, it is necessary to present the card before placing the order or to transfer (in case of card holders staying at the hotel) the amount due onto the bill for the room, so that the discount is applied at the time of the final settlement of the total bill for all services provided.

 

DISCOUNTS ON WELLNESS TREATMENTS
Scheme participants receive discounts on treatments offered by SPA & Wellness Centres at the value of:

  • 10% off the value of the bill for Bronze Card holders
  • 15% off the value of the bill for Silver Card holders
  • 20% off the value of the bill for Gold Card holders

The discount only applies to persons staying at the same room as the card holder, and in case of families with children, the discount also applies to children under 16 years of age staying in a separate room. In order to use the discount, it is necessary to present the card before making a purchase or to transfer (in case of card holders staying at the hotel) the amount due onto the bill for the room, so that the discount is applied at the time of the final settlement of the total bill for all services provided.

 

ABILITY TO LEAVE THE ROOM AT A LATER TIME
All Silver and Gold Card holders are able to stay in the hotel room until 4PM on their departure date, provided that they have informed the reception thereof well in advance. The offer may be limited for room availability reasons.

 

 

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